CercleSupport
How can we help?
For help with Cercle, email us from the address connected to your account when possible. Do not include passwords, full payment-card details or other sensitive information.
Account and sign-in
Tell us what happened and which device you use. For account deletion, use Profile in the app or the web deletion request.
Membership and billing
View plans and purchase access in the app. Manage Apple or Google subscriptions through their store. Existing Stripe subscribers can use the secure action below.
Manage an existing Stripe subscription
Sign in to update payment details, view invoices or manage renewal in Stripe’s secure portal. New purchases are available in the app.
Privacy and data
Read the privacy notice for access, correction, portability and deletion options.
Safety and reporting
Use Safety & reporting in the app when available. For an immediate emergency, contact local emergency services first.
Venues and app issues
Include the city, venue or screen involved, the app version shown in Profile and the steps that led to the issue. Avoid sending personal information about other members.
Terms and service information
Review the membership terms and legal information.
Contact Cercle support
Email info@cercle.house. We will use the information you provide only to review and respond to your request, subject to the privacy notice.